ALO Access
Join ALO Access
Join today for free to unlock exclusive experiences and gifts, earn points with every purchase, get early access to drops, and so much more.
Three Levels of Benefits
Member Tiers
- 0 - 299 PTS: Welcome Gift, Early Access to Drops
- 300 - 999 PTS: Member-Only Sales, Alo Wellness Club Access, Free 2-Day Shipping
- 1000+ PTS: Priority Access to Drops, A-List Events + Classes, Surprise Reward Days, Priority Customer Service, Invite-Only Experiences, Unlock Private Instagram Access
How It Works
- Join Now or Sign In to ALO Access to view rewards.
- Select an eligible ALO Access reward from the list below.
- To redeem your rewards, make sure you have at least one ALO item in your cart at checkout.
TURN YOUR POINTS INTO ALO GEAR, EXPERIENCES, AND MORE (Online Globally and in US stores only)
Pick your gifts, make sure you have one ALO product ready for purchase in your cart, and check out.
Your ALO Access gifts will arrive with the rest of your order. Easy!
Available Gifts
These redeemable gifts are currently unavailable. Please check back soon to see if they are back in stock.
- Marl Beanie - Black Marl (Sold Out)
- Marl Beanie - Mushroom Marl (Sold Out)
- Denim Knit Cloche - Steel Grey/Anthracite (Sold Out)
- Women's Lettuce Edge Sock - Candy Red (Sold Out)
- Micro Plisse Oversize Scrunchie - White (Sold Out)
- Micro Plisse Oversize Scrunchie - Black (Sold Out)
Frequently Asked Questions
What is Alo Access?
Alo Access is a loyalty program that rewards members with exclusive experiences, gifts, and points on purchases.
What is the difference between points earned vs points available?
Points earned are the total points accumulated through purchases and actions, while points available are those that can be redeemed for rewards.
How do I join?
You can join ALO Access for free by signing up on our website or by signing into your existing account.
How do I earn points?
Points can be earned through purchases, participating in promotions, and engaging with our community.
How can I redeem my points?
To redeem your points, select an eligible ALO Access reward during checkout while ensuring you have an ALO item in your cart.
Can I earn points on past purchases?
Unfortunately, points can only be earned on purchases made after joining ALO Access.
Do my points expire?
Yes. Any unredeemed points will expire on the last Saturday of the next calendar year regardless of activity. For example, points earned during 2023 will expire on December 28, 2024.
What happens to my points when I return items?
If items are returned, the points earned from the purchase will be deducted from your total points balance.
Are ALO Access gifts and rewards final sale?
Yes, ALO Access gifts and rewards are considered final sale and cannot be returned or exchanged.
How is my ALO Access tier determined?
Your tier is determined by the total points accumulated through purchases and engagement.
How long do I have my current ALO Access tier status for?
Your status is maintained as long as you continue to earn points; tiers are reviewed periodically.
Is ALO Access available outside of the US?
Alo Access is available globally but some rewards may be restricted to US residents only.
Full terms and conditions
For full terms and conditions regarding ALO Access, please visit our terms and conditions page.